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ServiceMaster DSI – Chicago

Don’t Let the Clutter of Hoarding Affect Your Safety or Your Well-being With Hoarding Cleanup Services From ServiceMaster DSI in Naperville, IL,

November 22nd, 2017 · No Comments

hoarding clutter

Ever felt overwhelmed by the clutter in your home or the home of a friend or family member? Feeling unorganized or that you may have become a hoarder and need help with cleanup? It may be time to unclutter and cleanup that hoarding mess. If you’re in the Naperville, Illinois area and feel the time has come for hoarding cleanup services, ServiceMaster DSI is available to assist in decluttering and cleaning a hoarding situation.

If you, a friend, or a family member is a hoarder, treat the situation with caution by following a few simple steps:

  1. Build a connection between yourself and the hoarder or find a good support system to help you get through the challenging time.
  2. Respect the privacy of the hoarding individual and keep conversations confidential.
  3. Safety is important, so address any safety concerns to properly handle the situation.
  4. Talk with the hoarder about his or her reasoning behind buying and keeping each item. For example, you could ask if the item has monetary value or if it’s an heirloom.
  5. Be patient when trying to work with the hoarder to move forward. This is a difficult and emotional situation and will take time.
  6. Contact a professional hoarding cleanup service that is trained and certified and will make the cleanup process run smoothly.
  7. Don’t belittle or laugh at a hoarder. Chances are they are embarrassed enough and belittling them will get you or them anywhere.
  8. Understand that hoarding is a mental and emotional disorder that will take time to work through. Suggest a good health partner and be supportive throughout the process. Work with them and encourage them as they may be living a life in denial.

Hoarding is difficult and cleanup services take time. That’s why it’s important to work with a professional hoarding cleanup service that is trained, certified, professional, and confidential. At ServiceMaster DSI in Naperville, IL, we know the embarrassment, emotional disturbance, and denial that accompany a hoarding disorder. We provide a thorough process from start to finish: Understanding, listening, and connecting; creating a plan, cleaning, and sorting; and working with family as well as a post-clean follow-up. For hoarding cleanup services in the Naperville, IL, contact ServiceMaster DSI by calling (773) 770-4512 or searching ServiceMaster DSI. Don’t let the clutter of hoarding affect your safety or your well-being.

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When Your Lake Zurich, IL, Home Floods, Rely on Water Damage Restoration From ServiceMaster DSI

November 14th, 2017 · No Comments

home flooding

Every homeowner relies on water on a daily basis, from washing clothes to cleaning dishes as well as themselves. We are accustomed to using plumbing pipes or machinery to access water, but what happens when water enters the home unexpectedly through a plumbing issue or perhaps flooding? Many homeowners have no idea how to handle a heavy influx of water in the home and end up stressed with a huge mess on their hands. Learning more about water damage restoration services in Lake Zurich, IL, can help limit damage when facing flooding or unexpected water in the home.

Common Causes of Water Damage

First, let’s look at common causes of water damage. Many homes suffer water damage due to busted plumbing pipes. Pipes can freeze during the winter and cause flooding issues later on as the ice melts, or pipes can also burst due to old age. Whatever the case may be, walls, flooring, and even the ceiling can be affected when plumbing issues occur. Natural disasters such as tornados or heavy thunderstorms can also lead to excess water entering the home. When water damages your Lake Zurich, IL, home, you must rely on water damage restoration services to treat the existing damage and prevent further damage.

Damage from Water

Water that enters the home can cause a series of issues. First, everything becomes wet. From the walls and flooring to the ceiling and your personal belongings. These items will need to be dried thoroughly in order to avoid any mold or mildew growth.

When moisture is allowed to stay in a space, it can begin to deteriorate materials such as drywall and wood flooring. Standing water will need to be removed from the home and then a drying method used in order to remove moisture from the space. When mold and mildew begin to grow, it can take hold and affect the home as well as your health.

Depending on the source of water, you could also find yourself dealing with biohazardous materials. When a sewer system backs up or natural flooding occurs, debris and bacteria are carried into your home. This is called black water and requires specialized sanitation to make your home inhabitable again.

If you experience water damage in your Lake Zurich, IL, home, contact ServiceMaster DSI. Our friendly staff will be able to assist you with removing the water and ensuring your home is dry and restored to its pre-loss condition. Contact our office at (773) 770-4512 for assistance.

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The Full Extent of Fire Damage Explained for Chicago, IL, Home & Business Owners

November 10th, 2017 · No Comments

fire damage

When you hear the words fire damage, what images come to mind? You probably picture a burning building being put out and the charred remains.

Repairing fire damage may seem straightforward because the damage appears straightforward; areas of the home were compromised and need to be restored or rebuilt. It seems so simple that time may not necessarily be of the essence, but that couldn’t be further from the truth.

If you’re in need of fire damage restoration, we’re sure you probably want to act fast, but today we’re going to tell you why you must act fast.

 The Full Extent of Fire Damage Explained

 Fire damage isn’t static. It’s dynamic, meaning it changes quickly over time. We won’t bog you down in the science of it all but, as you know, chemicals and elements react with each other.

These reactions are literally what creates life as we know it, but the rapidity and severity of these reactions have an adverse effect when it comes to fire damage. The longer fire damage lingers, the more degraded the surfaces of your home become.

To make things worse, the harmful particles can spread far and wide through your home.

Have you ever seen dust accumulate on a tv stand or a shelf? It piles up quickly doesn’t it? Imagine if those same dust particles were soot from a fire. Not only would they accumulate on various surfaces – including tricky areas like ventilation systems – but they’d spread in a more severe way than dust could.

If soot removal wasn’t enough, you also have to deal with each and every area of the home.

Your Chicago, IL, home has a plumbing system, a heating and cooling system, an electrical system, a foundation, support beams, drywall, flooring, and a myriad of other pieces to its puzzle.

We do not stress the adverse effect of fire damage to paint a bleak picture. This is simply the reality of the situation. This is why we’ve created a company equipped to handle the fire damage process from start to finish.

Let ServiceMaster DSI Handle Your Project From Start to Finish

 We just detailed the severity of the fire damage restoration process because we want you to realize how much weight is taken off your shoulder when working with the right company.

In a trying time, you want to be able to pick up the phone, call a fire damage restoration company, and have the breathing room to put your life back together while we put your Chicago, IL, home or property back together.

Work with us and that’s exactly what we’ll do. For quick response services, please contact us at (773) 770-4512.

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Burst Water Pipes = Nightmare for Homeowners. ServiceMaster DSI in Alsip, IL, Provides Water Damage Restoration Services

November 7th, 2017 · No Comments

burst pipe

Suppose you return home from a long day’s work or a relaxing family vacation to find something awry in your home. Something just isn’t right. As you head to the lower level, you step onto wet and sloshy carpet. Water is everywhere caused from a burst pipe. Burst water pipes = a nightmare to homeowners. Your home is your retreat, and ServiceMaster DSI in Alsip, IL, knows that life happens, so we stand ready to help with situations such as these with water damage restoration services.

A broken pipe or any sort of water leak can cause a significant amount of damage in a short period of time. If this happens, follow a few simple steps to get your home back to normal:

  1. Immediately turn off the water supply to prevent more water damage.
  2. Be safe and turn off the electrical power, particularly in the portion of the home where the water is. If an entire level or your home is affected, turn all electrical power off.
  3. Assess the damage the water has caused to your home. Taking pictures may be best, however, making notes of any damage will serve the purpose just as well.
  4. If you have significant water damage, contact your insurance agent before cleanup begins.
  5. Contact a professional water restoration company to begin cleanup as soon as possible. Mold can begin to grow within a matter of hours.

For professional water restoration services in Alsip, IL, contact ServiceMaster DSI immediately. Our team is available to assist you in getting your home cleaned, dried, and back to normal so there’s no worry of health issues for you and your family in the future. Burst water pipes = nightmare to homeowners. We understand your home is your retreat. That’s why we strive to provide prompt, efficient, and safe water restoration services so you can return home after a long, hard day’s work and relax in the comfort of your own home. Contact us today by calling (773) 770-4512 or visiting us at ServiceMaster DSI.

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Restore Your Business to Operating Order With Trauma Cleanup in Naperville, IL, From ServiceMaster DSI

November 3rd, 2017 · No Comments

trauma services

Accidents can happen at any time, especially within a commercial business setting. From industrial plants to an office warehouse, it’s not uncommon for accidents to occur with a resulting instant trauma or death. Unfortunately, accidents can’t be predicted and business owners have no idea what type of cleanup will be needed when such accidents occur.

When an accident takes place, the employees are affected in a number of ways, particularly emotionally. It can be difficult to watch a fellow coworker in an accident. Emotions run high from being upset to being stressed. Once the accident area has been investigated or reviewed and cleanup begins, it’s best to leave the process to trauma cleanup experts of Naperville, IL.

You and your employees will be in no shape to try and tackle the cleaning process. Emotions will be revved up after the accident and most people won’t be emotionally stable enough to handle the cleanup process. When a trauma takes place in the work environment, there can be issues with blood and other biohazardous substances. You nor your employees should be handling the cleanup process.

Because trauma cleanup in Naperville, IL, can involve biohazardous substances, it’s best to leave the cleanup process to the experts. Trained professionals in trauma cleanup will be able to complete the removal of biohazardous materials as well as take care of sanitizing the area so work can resume.

Business operations may have to come to a standstill so cleanup can take place. Depending on the type of trauma cleanup needed, your Naperville, IL, business may need to be closed for several hours or even days. The area will need to be cleaned thoroughly so your business can be ready to function once again. While the experts take care of the cleanup, you can focus on your employees and work together to feel emotionally stable after an accident has occurred in the workplace.

At ServiceMaster DSI, trauma cleanup is offered when accidents occur on the job or other traumatic events. Let the experts handle the cleanup process in a timely and proficient manner. Contact the office today to learn more about our cleanup service at (773) 770-4512.

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Why You Should Have a Fire Safety Plan Including a Preferred Fire Damage Restoration Company in Downers Grove, IL

October 31st, 2017 · No Comments

fire safety in Downers GroveNo one likes to think about negative situations. We often don’t prepare for disasters because, deep down, we don’t want to admit they’re possible.

Being prepared for the unexpected isn’t comfortable, but it can save the day when disaster strikes.

Today we want all Downers Grove, IL, residents to consider creating a fire emergency plan, including contacting a fire damage restoration company like ServiceMaster DSI.

Fire Safety 101

 Fire safety plans must be made for different situations, because fires can occur in different ways.

For small fires in non-life-threatening situations, a fire extinguisher can be used to put out the flame. Does your home or business have a fire extinguisher on every floor? If not, it should. Have you checked the fire extinguishers within the last six months? You should never go longer than that period without testing them. Does everyone in your family or staff know how to use the fire extinguisher correctly? You must stand about six feet away from the flame, aim at the base, and move forward as the extinguisher quells the fire.

For effective safety measures, make sure everyone in your Downers Grove, IL, home or business knows these basics to deal with isolated fires.

In the event of a major fire, one that requires evacuation, include these items in your fire safety plan:

  • Identify all exits and escape routes beforehand –  In the case of an office or commercial building, a printed floorplan with evacuation protocols works best. At your home, communicate with family members on all possible escape routes from each area of the home. If you have kids, it’s imperative you teach them how to test their bedroom doors for heat and explain how to evacuate through windows
  • Make sure all documents have electronic backups – All major documents including wills, business licenses, tax documents, etc. should have an electronic home. Keeping them in a physical location only means the risk of losing them if a fire occurs
  • Checkpoint – Establish a designated meeting place for family and staff members in the event of a fire so everyone can be accounted for quickly

Your plan can be customized to your situation to include situation dependent items, employee leave time guidelines, and payroll for employees in the aftermath of a fire. It may also include nearby hotels or friend/family homes where you can stay after a fire, or preferred fire damage restoration company contact information.

ServiceMaster DSI is your best preferred fire damage restoration company. We also hope you never need our assistance. Our business exists because of the inevitable disastrous events that occur. Someone needs to be available to restore the homes and business of Downers Grove, IL, residents.

We pride ourselves on being there in your time of need, and we aim to be the best service provider in the area plus continue to provide educational material to keep your family and staff members safe.

If you’re ever in need of our services, please contact us at (630) 974-5531.

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The News is “Flooded” with Water Damage Services. Get Quick and Reliable Water Cleanup Services through ServiceMaster-DSI in Lake Zurich, IL

October 25th, 2017 · No Comments

water damage

It seems as though the news has been “flooded” with a “whirlwind” of stories regarding Hurricanes Harvey, Irma, Jose, and Maria. All have left cities, states, or entire countries in utter shock with the loss of homes, personal belongings, and even lives. Although these disasters were devastating, other cities have been hit by equally disastrous types of flooding and water damage.  ServiceMaster DSI in Lake Zurich, IL stands ready to assist anyone who has experienced flooding or water damage to their home or business, even in the Houston, TX area.

A fast response to damage from a flood is critical in restoring your home and possessions. Follow a few simple tips to get yourself and your home back to normal in no time at all:

  1. Act quickly. When you’ve been impacted by any sort of water or flood damage, once you get the okay to return to your home, contact a professional water or disaster restoration service to guide you and respond to your needs.
  2. Assessment and inspection. Damage to your home and possessions can be overwhelming. Contact your insurance agent to inspect and assess damages before cleanup begins.
  3. Water removal. Quick removal of water is imperative to prevent mold from forming and to get your home cleared out so the cleaning and drying process can begin.
  4. Drying and moisture removal. Once the majority of the water has been removed, the drying process can begin. A professional water and disaster restoration service has the equipment and products available to draw moisture and water from your home in a timely manner in an effort to prevent mold and mildew. This is typically done with fans and dehumidifiers.
  5. Cleaning and sanitizing. Chances are the flooding happened too quickly for you to be able to remove all belongings such as furniture, carpet, and clothing. A professional cleaning company can clean and sanitize these items and remove odors with their specialized cleaning techniques.
  6. After the above steps have been taken, your next step is to begin the restoration process. Whether it’s a few pieces of sheetrock, items of furniture, or totally reconstructing a room, lower level, or entire house, a professional water and disaster restoration company can get things prepped and ready for restoration to begin.

As always, the primary focus should be on the safety of you and your loved ones. At ServiceMaster DSI in Lake Zurich, IL, we know how overwhelming and stressful a disastrous situation can be. That’s why our team is ready and available to help you get your life back to normal after any sort of water damage. Contact us today for your disaster restoration needs by calling (847) 852-7106 or searching ServiceMaster DSI in Lake Zurich, IL.

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3 Characteristics That Make ServiceMaster DSI the Premier Large-Scale Loss Recovery Company in Chicago, IL

October 23rd, 2017 · No Comments

As we’ve seen with recent events, major catastrophes can happen at a moment’s notice. Events like Harvey, Irma, and Maria, while not common in the Midwest, have occurred frequently through the span of history.

Even in non-coastal cities, large-scale loss events can and will occur such as fires to large buildings, major flood damage, or a disastrous plumbing incident that affects an entire building.

Regardless of the situation itself, large-scale loss recovery requires certain characteristics from the companies that resolve those problems.

ServiceMaster DSI is one of those companies. As large-scale loss recovery experts, our business is uniquely suited to handle these events.

Today, we want to share a few reasons why you should consider ServiceMaster DSI Chicago the go-to company for large-scale loss recovery.


 When a major event occurs, you need to work with a team capable of handling the event. In extreme cases like Harvey, there are likely many companies working together in that effort because the disaster is simply too large to be covered by one company.

In the Midwest, where large-scale loss recovery doesn’t usually include major natural disasters, working with a team that can cover the entire project from start to finish makes the most sense.

After all, if you’re the owner of a compromised commercial property, do you really want to deal with multiple disaster restoration companies, construction crews, and project managers to handle the resolution of one event when it could all be handled by one company?

We have the capability for large-scale loss recovery, which is something all Chicago, IL disaster restoration companies cannot say. These companies have their role, of course, but for large-scale loss recovery, it’s crucial to work with a company that has our type of capabilities.


If you own a building that houses a business that’s in the process of large-scale loss recovery, you’d obviously want to know how every step of the process works and what you can expect as far as timelines.

Communication between companies and customers is a cornerstone of business, but it’s particularly important in disaster restoration.

You’ll need to work with your insurer to document the damage. We’ll help you meticulously document that damage.

You’ll need accurate timelines to let your customers, suppliers, and other people involved in the business know what they can expect. In a time where the damage to your building can and likely will affect livelihoods, communication on these issues is paramount.

How do you know our company is great at communication? Well, you’re here reading this post right now, aren’t you? We can point to literally hundreds of posts communicating our knowledge on topics ranging from fire damage, hoarding, vandalism cleanup, emergency board & tarp services, and much more.

Work with us during large-scale loss recovery and you’ll never have to wonder what stage of the process you’re in.


 When it comes to disaster restoration, especially large-scale loss recovery, time is of the essence. Not only will you hear from one of our representatives right away, but you’ll also have a team of trained technicians at your site within hours of the call. We mobilize quickly, assess the situation, and create a plan to get your Chicago, IL business up and running as soon as possible.

If you’re ever in need of our services, pick up the phone and call us at (773) 770-4512.

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Restoring Your Flooring to Pre-Loss Condition after Fire or Water Damage with Carpet Cleaning in Aurora, IL, via ServiceMaster DSI

October 17th, 2017 · No Comments

soot damage on carpet

Carpeting is a common flooring material found in homes, offering a comfortable and stylish look in any room. Carpeting requires regular cleaning and care in order to last for many years. What do you do when your carpeting is affected by water or fire damage? Is your only option to rip it out and replace it? The answer is no! Your carpeting can be cleaned by experts in carpet cleaning for Aurora, IL, to restore it to its pre-loss condition.

Carpeting Affected by Fire or Water Damage

There are many reasons that your home carpeting can be subject to water or fire damage. If you have a fire in the home, even if it doesn’t occur in the room where the carpeting is located, it can be affected by smoke and soot. The carpeting can also be affected by the water used to extinguish the flames. Flooding due to natural disaster as well as burst pipes are just a few ways that water can affect your home.

Whether your home is affected by water or fire, carpet cleaning services in Aurora, IL, can help. Expert carpet cleaners can provide the best method of cleaning for your disaster situation in order to thoroughly clean and restore your carpeting.

What to Expect

With carpet cleaning in Aurora, IL, you can expect the technicians to first inspect your home and determine the method of cleaning that will work best. For water damage, any standing water will need to be removed before cleaning can occur. For standard cleaning, spots and stains will be pretreated before the carpet cleaning solution is applied.

Hot water is then used to rinse and extract dirt, grime, soot, etc. from the carpet fibers. Any spots or stains are then retreated, and the carpet raked to align the fibers for a cohesive appearance.

Overall, carpet cleaning services can restore your flooring to normal after disaster damage. Never hesitate to contact ServiceMaster DSI to quickly and thoroughly clean and restored your carpeting so you can get back to enjoying family time in your home. Call our office today at (773) 770-4512 to learn more about our quality carpet cleaning services.

→ No Comments Tags: Carpet Cleaning · Fire Damage · Soot Damage ·

Knowledgeable Assistance: Let the Professionals Provide Trauma Cleanup in Alsip, IL, for your Home or Business via ServiceMaster DSI

October 5th, 2017 · No Comments

trauma cleanup

A traumatic event can happen at any time, anywhere. When a violent crime, traumatic accident, or an unfortunate event occurs, the home or business owner is left to clean up the scene. This is hard to do on an emotional and physical level. It’s best to leave the cleanup to the experts, especially considering the emotional level involved as well as the potential biohazards that may be located on the scene.

Professional trauma cleanup services in Alsip, IL, will ensure your home or business will be cleaned correctly as the technicians have the right supplies and training to do so. Handling blood and other infectious material can be dangerous. It’s recommended that any scene where a crime or accident has occurred be handled by professional cleaners. Blood and body fluids can contain pathogens such as Hepatitis C, Hepatitis B, MRSA, and HIV. If proper cleaning methods are not used, those doing the cleaning can be at risk of infection.

 Supplies Needed for Cleanup

The average home or business owner will have only standard cleaning supplies such as bleach, a mop, and a broom. These are not the supplies needed for trauma cleanup in Alsip, IL. Technicians who specialize in trauma cleanup need to be prepared with quality supplies. Such supplies will include personal protective equipment like gloves, respiratory masks, coverings for shoes, and biohazard suits.

Disposal containers for biohazard materials will need to be used plus commercial grade solvents and cleaning agents. Bio-tape and plastic sheeting, as well as a portable ATP fluorescence testing unit, may also be used, depending on the type of cleanup needed.

When it comes to trauma cleanup for your Alsip, IL, home or business, you want to work with the experts. Have someone on your side assisting with the cleanup and helping you to avoid having to deal with the emotional strain of the scene. When a traumatic event takes place in your home or business, contact ServiceMaster DSI for assistance at (773) 770-4512. We’re always on call to help with trauma cleanup needs.

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